Supported File Types
| Format | Best For |
|---|---|
| CSV | Equipment lists with pricing |
| Excel (.xlsx) | Spreadsheets with multiple sheets |
| Rate cards, brochures | |
| Text (.txt) | Simple lists |
Maximum file size: 10MB per file
Uploading Your Catalog
- Go to your agent’s settings in the dashboard
- Click “Upload Equipment Catalog”
- Select your file
- Wait for processing to complete
CSV Format Tips
For best results, structure your CSV with these columns:What the Agent Can Answer
After uploading, your agent can:- Quote daily, weekly, and monthly rates
- Check availability status
- Describe equipment specifications
- Compare options for customers
Multiple Documents
You can upload multiple documents to build a comprehensive knowledge base:- Equipment catalogs
- Rate sheets
- Service policies
- Delivery information
Updating Your Catalog
To update your catalog:- Upload the new version of your file
- The old version is automatically replaced
- Changes take effect immediately