Key Capabilities
Natural Conversation
Understands context and responds naturally to customer questions
Equipment Knowledge
Answers pricing and availability questions from your catalog
Business Info
Provides hours, location, and policy information from your website
Callback Scheduling
Collects customer info when they need to speak with a person
How It Works
- Customer calls your CallEquip phone number
- Agent greets with your custom welcome message
- Conversation flows naturally based on customer needs
- Information provided from your knowledge base
- Follow-up scheduled if personal contact needed
Voice Options
Choose the voice that best represents your business:| Voice | Style | Best For |
|---|---|---|
| Cedar | Warm, professional | Most businesses |
| Alloy | Clear, neutral | Technical inquiries |
| Echo | Friendly, casual | Retail environments |
Customization
Control your agent’s behavior through:- Instructions: Guide responses and tone
- Welcome message: First impression for callers
- Knowledge base: Equipment and pricing data
- Website URL: Business information source