What is CallEquip?
CallEquip is an AI-powered voice agent service designed for equipment rental businesses. Our AI answers your phone calls 24/7, provides pricing information, and schedules callbacks when customers need to speak with a person.How does the AI agent work?
When someone calls your CallEquip phone number, our AI agent:- Greets them with your custom welcome message
- Listens to their questions
- Provides answers from your equipment catalog and website
- Schedules callbacks when needed
- Records and transcribes the conversation
Is it really AI or a call center?
It’s real AI. There are no humans handling your calls. Our agent uses advanced language models to understand and respond naturally to callers.What information can the agent provide?
The agent can answer questions about:- Equipment pricing (from your uploaded catalog)
- Availability
- Business hours and location (from your website)
- General policies
- How to reach a human for complex questions
Can the agent process payments?
Not currently. For rentals requiring payment, the agent will collect customer information and schedule a callback so you can process the payment directly.How do I get a phone number?
Phone numbers are provisioned directly through your CallEquip dashboard. You can search for numbers by area code and purchase them instantly.Can I keep my existing phone number?
Yes! You have two options:- Forward calls from your existing number to CallEquip
- Port your number to CallEquip (contact support)
Is there a contract?
No long-term contracts. All plans are month-to-month and you can cancel anytime.Still have questions?
Contact Support
Email us at [email protected]