> ## Documentation Index > Fetch the complete documentation index at: https://docs.callequip.com/llms.txt > Use this file to discover all available pages before exploring further. # Billing FAQ > Answers to frequently asked questions about CallEquip pricing, subscription plans, payment methods, invoicing, upgrades, and cancellation policies. ## What plans are available? | Plan | Agents | Minutes | Price | | ------------ | ------ | ------- | ----------- | | Free | 1 | 10 | \$0/month | | Starter | 1 | 500 | \$299/month | | Professional | 1\* | 1,000 | \$499/month | | Enterprise | Custom | Custom | Contact us | \*Professional plan allows additional agents at \$149/month each. ## Is there a free trial? Yes! Paid plans include a 14-day free trial. You won't be charged until the trial ends. ## How much do phone numbers cost? Phone numbers are \$10/month each, in addition to your plan subscription. ## What payment methods do you accept? We accept all major credit cards through our secure payment processor, Stripe. ## Can I change plans? Yes, you can upgrade or downgrade your plan at any time from your dashboard. Changes take effect immediately. ## What happens if I cancel? When you cancel: * Your subscription continues until the end of the billing period * Phone numbers are released * Call history is retained for 30 days * You can reactivate anytime ## Are there per-minute charges? No. Each plan includes a set number of minutes per month. You pay a flat monthly subscription and your included minutes reset each billing cycle. ## How do I update my payment method? 1. Go to your Dashboard 2. Click on Settings 3. Select "Billing" 4. Update your payment information ## Can I get a receipt? Yes, receipts are automatically emailed after each payment. You can also download past invoices from your billing settings. ## Do you offer refunds? We offer refunds within 7 days of initial signup. After that, you can cancel anytime but we don't provide prorated refunds for partial months. ## Need billing help? Email [support@callequip.com](mailto:support@callequip.com) for billing questions